This page sets out how nagaimpire handles your account data, what choices you have under our policy, and where to reach us when questions come up. Access to our platform and all related services depends on local law and is available only where permitted in eligible regions of Indonesia.
Account Data Transparency
OVO, ShopeePay, QRIS Context
Indonesia Region Eligibility
Direct Support Access
POLICY FRAMEWORK
How Our Legal Policy Works
Our legal policy governs how we collect, use, and retain information connected to your account on nagaimpire. When you register and use payment rails such as OVO, ShopeePay, or QRIS to fund your account, the transaction reference and wallet identifier associated with that action are recorded as part of your account history. We keep this data to maintain accurate records, resolve disputes, and respond to account inquiries. The scope of this policy covers your account registration details, session activity, payment method references, and any correspondence you send through our support channels. We do not sell or transfer your personal data to unaffiliated third parties for marketing purposes. Data retention periods are set according to the nature of the record. Account registration data is held for the duration your account remains active. Payment reference data is retained for the period required to satisfy record-keeping obligations applicable in eligible Indonesia regions. When you close your account, we follow the retention schedule set out in this policy before deletion is completed. If our policy changes in a way that materially affects how your data is handled, we will update this page and note the effective date of the change. The current version of this policy is always the one shown here.
OVO
OVO wallet references tied to deposits are recorded as payment context in your account transaction log.
ShopeePay
ShopeePay transaction identifiers are stored as part of your payment history for dispute resolution.
QRIS
QRIS scan references are logged as payment context entries within your account dashboard after login.
POLICY SCOPE
What Falls Inside and Outside This Policy
Not every activity on nagaimpire falls under the same policy rules. Understanding what this document covers — and what it does not — helps you know where to direct your questions.
Account Access
Login credentials, session tokens, and account registration details are fully within scope. These records are managed directly by nagaimpire and subject to all provisions of this policy.
Transactions
Payment method references for OVO, ShopeePay, and QRIS are within scope as account-level records. Actual fund processing is handled by the respective payment provider under their own terms.
Site Content
Game titles, lobby content, and promotional information displayed on this platform are within scope for content accuracy but are governed separately from personal data handling rules.
Third-Party Services
External sites, linked services, or payment provider interfaces you navigate away from nagaimpire are outside this policy's scope. Review each third party's own terms directly.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You
You have several concrete options available when it comes to how your information is held on nagaimpire. You can review the data connected to your account at any time by opening your account dashboard after login — your transaction history, payment method references, and session records are shown there. If any detail in your account profile is inaccurate, you can submit a correction request through our support channel and we will update the record once identity is confirmed. If you want to understand what specific data categories we hold, or if you believe data is being retained beyond the period described in this policy, you can raise a formal inquiry with our support team. We handle each inquiry on a case-by-case basis and aim to respond within a reasonable window. Account closure requests are also handled through support, and the deletion schedule outlined in this policy takes effect from the date your request is confirmed.
Review Your Records
Open your account dashboard after login to see transaction history, payment references, and session logs tied to your account.
Correct Account Details
Submit a correction request via our support channel if any profile or account detail is inaccurate. Confirmation of identity is required before changes are applied.
Raise a Data Question
Contact support to ask what data categories we hold, or to flag a retention concern. Each inquiry is reviewed individually.
Request Account Closure
Account closure and the subsequent deletion schedule are initiated through our support channel. The policy retention timeline begins from the confirmed closure date.
CONTACT PATHS
Reach Us on Policy Questions
If you have a question about this policy, your account data, or a correction request, use one of the contact paths below. Our support team handles policy inquiries alongside general account questions.
Live Chat
Open the chat widget from any page while logged in to reach our support team directly for policy and account questions.
Email Support
Send your policy inquiry or data request to our support email address shown in your account settings page after login.
Account Dashboard
Many account-level questions can be answered directly from your dashboard — check transaction records, payment references, and profile details there first.
DATA HANDLING
How We Handle Policy Areas You Care About
Understanding how nagaimpire approaches data handling, cookies, and account security helps you make informed decisions about using the platform.
Cookies and Session Data
We use session cookies to keep your login active and preference cookies to remember display settings. You can review and adjust cookie preferences through your browser settings at any time.
Account Security
Your account credentials are stored with encryption. If you suspect unauthorised access, use the account recovery path shown on the login page or contact support immediately.
Data Retention
Account and payment reference data is retained according to the schedule described in our policy details section. The current retention schedule is the version shown on this page.
Policy Change Requests
To request a change to how your data is handled, or to initiate account closure, contact support through live chat or the email address in your account settings.
POLICY FAQ
Questions About This Policy
Real questions from people using nagaimpire in Indonesia — answered directly.
What personal data does nagaimpire collect when I open an account?
We collect registration details you provide during sign-up, session activity, and payment method references such as your OVO or ShopeePay wallet identifier when you make a transaction. Full details are in the policy section above.
Can I see the data nagaimpire holds on my account?
Yes. Open your account dashboard after login to view transaction history, payment references, and session records. For a broader data summary or specific categories not visible in the dashboard, submit a request through our support channel.
How do I correct inaccurate information on my account?
Submit a correction request via live chat or the support email address shown in your account settings. We will confirm your identity before applying any changes to keep your account secure.
Does nagaimpire share my data with third parties?
We do not sell or transfer your personal data to unaffiliated third parties for marketing. Payment provider references are retained as internal account records only. Third-party payment providers operate under their own terms.
How long is my data kept after I close my account?
The retention schedule set out in the policy details section applies from the confirmed closure date. Once that period lapses, deletion is completed according to our standard process. Contact support to start a closure request.
Is access to nagaimpire available everywhere in Indonesia?
Access depends on local law and is available only in eligible regions where local law permits. Check whether access is permitted in your area before registering or making any transactions.